Question 1

How old do I need to be to rent a car?

Accepted Answer

You must be 25 or older to rent a car with us.

Question 2

What documents do I need to provide when renting a car?

Accepted Answer

To rent a car, you'll need to provide a valid driver's license and passport. These documents are essential to ensure a smooth rental process. Please make sure to have them with you when picking up your rental vehicle.

Question 3

Can I rent a car without a credit card?

Accepted Answer

Yes, you can rent a car without a credit card. We accept alternative forms of payment, so you can still enjoy our services without using a credit card. Feel free to contact us for more details.

Question 4

Is there a minimum or maximum rental period?

Accepted Answer

Yes, there is a minimum rental period of 2 to 3 days. However, there is no maximum rental period, providing flexibility for longer-term rentals. Feel free to choose the duration that suits your needs best.

Question 5

Are there any mileage restrictions on the rental vehicles?

Accepted Answer

Yes, you can visit the rental terms page to see mileage limitations.

Question 6

Can I add an additional driver to my rental reservation?

Accepted Answer

Yes, you can add an extra driver to your rental reservation. Simply choose the option for an additional driver and specify the number of extra drivers during the reservation request on our website.

Question 7

Do you offer pickup and drop-off services?

Accepted Answer

Yes, we offer pickup and drop-off services.

Question 8

What happens in case of an accident or damage to the rental vehicle?

Accepted Answer

If you've purchased our 'full cover insurance', you won't have any responsibility in case of an accident or damage. Otherwise, general traffic insurance rules will apply.

Question 9

Do you offer child seats or other additional equipment?

Accepted Answer

Yes, we offer child seats and other additional equipment. You can specify your requirements during the reservation request on our website.

Question 10

What fuel policy do you have?

Accepted Answer

We deliver the car with an empty gas tank, and you have the option to return it with an empty gas tank as well.

Question 11

How do I make a payment for my car rental?

Accepted Answer

You can make a payment for your car rental in cash or with a credit card upon delivery. No payment is needed for reservations.

Frequently Asked Questions (FAQs): Your Guide to Common Queries